Someone asked me what to do to solve the following issue. He tried to run video and voice setup for yahoo messenger 10 and the program crashed. He reinstalled the application many times with different accounts and with administrator privileges and it still didn't work.
My solution for him was:
"If you use Internet Explorer 8 as your browser, Messenger 10 will only work if you have installed Adobe (formerly Macromedia) Flash and Java. Messenger 9 or 8 work without these.
If Messenger 10 doesn't work properly, Download and SAVE the program directly from the File Hippo web site - it seems more successful than an update or install from Yahoo's site, or even choosing to install by Run. Install it only AFTER completely cleaning the registry of remnants.
Check by using 'Search for files...' in Programs, and delete any references to 'Yahoo! Messenger' that you find, except the profile folder - note the exclamation mark in the program title. Also, go to My Computer > Local Disk > Programs and delete any Messenger files there."
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