Friday, April 30, 2010

Fixing Yahoo Messenger error 81003002

There was one incident noted today by one of our clients that Yahoo! Messenger is inaccessible. As I figured it out, the sign in problem in Yahoo that he has been getting was error 81003002 which normally advises users to find out if they were putting in their correct Yahoo! ID and password. Having to try it many times could be stressful and annoying. The sign in error was not remote because it was the same for all PCs running within the network.

Yahoo Error 81003002

Unlike Yahoo! error 81003004, Yahoo messenger error 81003002 has nothing to do with internet connection. Like most users have observed while using Yahoo Messenger 9, its bugs really causes a lot of issues which are not even resolved in their blog.

Here’s what you need to do in case you encountered Yahoo messenger error 81003002:
  • Double check your Yahoo ID and password. If at several times of sign in attempts but you still get the same error, restart you PC and if you are connected to a modem or router, do the same. If you are sure that no virus has actually penetrated the system, there is no need to run a system scan.
  • While some blogs advice re installation of the software (of the same version, i.e. v9) and some may even advice removal of v.9 and installation on an older Yahoo messenger version like Yahoo Messenger 8, do not waste your time as I have already done that. The older version of the IM software no longer works.

Again, if you have had error 81003002 while attempting to sign in to Yahoo, open Windows Task Manager (by pressing CLT+ALT+DEL), select Processes and find YahooMessenger.exe and click End Process. Try to do this several times but if it does not work, then try to reinstall the software. Doing this step does not guarantee that you will be able to sign in but its worth the try. The surprising thing is that when it happened to me, I removed Yahoo Messenger v9 on one of the PCs within my nextwork, the next day when my sister checked it out, she was able to sign in. It just simply fixed itself overtime. Huh?! It’s fascinating why did it happen? Could it be that our IP has been blocked by Yahoo for the entire day and restored it afterward? It’s not a virus as I’m 100% sure. It could be a bug though but I’m not certain what caused it so what I did was reinstall the instant messenger again and I was able to sign in to Yahoo messenger finally.

This is what happened and it’s something that I don’t have any technical reason to offer but I suspect that it was really a bug. Have you experienced the same scenario? What did you do?

FYI, if you are in need of using the application but was caught in a situation similar to the one discussed, you can try signing in to these alternative link or sites to get Yahoo! Messenger access.

3 comments:

Beben Koben said...

nice to meet you
thanks for you coming to my blog...

Unknown said...

Hi..happy blogwalking..

Just wanna ask u about YM too and nowadays, we can see people chat face to face, I mean like video conferencing the way like skype and etc. So, does Yahoo can do that too?. Perhaps, u can give manual for me to setup.

Thanks :D

EFA said...

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